Technical Support is technical post-sale telephone support for problems relating to installation, troubleshooting and product defects only. Technical Support service is free to all users of ComNet equipment no matter where the product was purchased. This service is available Monday through Friday, 8 a.m. to 8 p.m. Eastern Standard Time. Call 203-796-5300.

You may also contact us via the Technical Assistance Form or through email at
techsupport@comnet.net.

Product Feature Requests


Send your product feature requests for new and existing product at this web site. This form will be submitted directly to Product Management.

Support Web Site Feedback


Help us improve our web site by sending the Webmaster any suggestions that you feel would make your visit to our site better. Please report any broken links, typos, missing files or graphics, download problems or ‘page not found errors to this address’ that you may have encountered while visiting our site.

Firmware Upgrades
In an effort to continually improve, ComNet products may occasionally require firmware upgrades to improve product performance. At this time no firmware upgrades are needed. In the event one is needed, the technical support section of the ComNet web site will offer instructions on where and how to access that upgrade.