You may also contact us via the Customer Sales Assistance Form or through email sales@comnet.net

Literature Requests


You can now order sales literature on line at anytime. It is simple and easy. Just register with an active email address. Anything you need can be ordered and shipped in just a few days. If you need it now, every piece is available as a PDF that can be downloaded to your computer.

 Email your request: marketing@comnet.net

Customer Service


Customer Service will help you with non-technical questions, product availability, placing orders, and check the status of your order (or return). This service is available Monday through Friday, 8:30 a.m. to 5 p.m. Eastern Standard Time. Call 203-796-5300. You may also contact us via email at customercare@comnet.net. If you have questions related to a specific order or return, you may also contact us via the Order Status Form or Return Status Form.

World-Class Customer Care


At ComNet, we’ve built our reputation on exceptional customer care. Try us once. We’ll make a great customer experience the rule rather than the exception.

Many companies promise, then fail to deliver and pledge to do better. At ComNet we’re doing it right the first time.

Measure us against what is already out there: ComNet is customer service the way you remember it, the way it’s supposed to be. It’s that “Can-Do” attitude dedicated to solve any challenges completely, quickly and thoroughly.

Real Technical Engineering Support
ComNet offers free fiber optic system design and engineering applications support. Contact us today; our Technical Support department is staffed by some of the most highly experienced, regarded, and recognized experts in the industry. Call 1-888-678-9427 and see where the ComNet difference lies.

Customer Care Makes the Difference
As many of our competitors continue to downsize and cost-out the important things that compromise the quality of your experience, ComNet operates with a totally different customer care philosophy. World-class customer care is built around people. Our staff consists of having an adequate-sized staff of talented people who know ComNet products, their application, and are there to provide prompt, efficient cost-effective solutions to your communication network requirements. Our benchmark is how quickly we solve your challenge correctly, the first time.

It’s the little things that make the difference:

Knowledgeable and Supportive Staff
Having the right products in stock — Fast Delivery: 95% of all orders are shipped from stock within 48 hours.

Extended hours, ComNet Customer Care is open 8am – 8pm Monday – Friday to accommodate our West Coast and International Customers

Fiber Optic Training, ComNet offers a full curriculum of fiber optic and Ethernet training and we’ll bring it to you in classes around the country, in-person or on-line.

www.comnet.net- One of the most helpful and thorough web sites available. Providing technical documentation, design insight and resources designed from the customer point of view.

Lifetime Warranty
We're so confident in the long-term reliability of our products that we back them with a Lifetime Warranty.

Terms and Conditions

Return Policy

Dealer Application
ComNet is always looking for competent, professional dealers throughout the USA and Canada. Download an application here. (ComNet Dealer Application)